Privacy Policy

Effective Date: 01 November 2024

Shape Restaurant ("we," "us," "our") is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy describes how we collect, use, and share personal information collected through our website shaperestaurant.com and other online services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

Personal Information
We may collect personal information when you interact with us, including but not limited to:

Name
Contact details (email, phone number)
Address and location details (for delivery services)
Payment information (for orders)
Social media handles (if you interact with us via social media)

Non-Personal Information
We may also collect non-personal information such as:

Browser and device information
IP address
Website usage and interaction data

2. How We Use Your Information

We use the information collected for the following purposes:

Order Processing: To fulfill orders placed for pickup, dine-in, and delivery.
Communication: To respond to inquiries, send order confirmations, and provide customer support.
Marketing: To share special offers, promotions, and updates if you have opted into our marketing communications.
Improvement of Services: To improve our website functionality, user experience, and overall service.
Legal Compliance: To meet legal requirements or respond to legal requests.

3. How We Share Your Information

We may share your personal information with third parties in the following situations:

Service Providers: With trusted third-party vendors, such as delivery services and payment processors, to facilitate transactions and improve service.
Legal Requirements: If required by law or in response to legal processes, we may disclose information to comply with legal obligations.
Business Transfers: If Shape Restaurant is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

We do not sell or rent your personal information to any third parties for marketing purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to collect information about your browsing activities and improve user experience. Cookies allow us to recognize you and store your preferences and past actions. You can control or disable cookies through your browser settings; however, disabling cookies may affect your experience on our website.

5. Data Security

We prioritize the security of your personal information and implement appropriate technical and organizational measures to protect it. However, please note that no online transmission or storage method is 100% secure. While we strive to use acceptable means to protect your data, we cannot guarantee absolute security.

6. Your Choices and Rights

Opt-Out: You may opt out of receiving marketing emails by following the unsubscribe link in any promotional email or by contacting us directly.
Access and Correction: You have the right to access and correct any personal information we hold about you. Contact us to make any updates or request a copy of your information.

7. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information without parental consent, we will take steps to delete it.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Shape Restaurant
Hamdan Bin Road 5th, Al Zafrana 1, Al Khabisi District 7, Al Ain, UAE
Phone: 03 780 2733
Email: shape.foodcompany@gmail.com